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CHIEF OPERATIONS OFFICER/VP OPERATIONS

Organization Overview

Mission-Driven Enterprises ("MDE") makes a difference to the 200,000 clients it serves annually. Operating out of its headquarters in Connecticut, this nonprofit organization provides critical educational, training, and capacity-building services to rural communities. To accomplish its goals, MDE employs certified counselors, educators and coaches who operate on a project basis, providing their services as needed to MDE's client base. In 2014 alone, MDE worked with 250,000 clients and with a network of referral organizations located throughout the Mid-Atlantic and in New England. MDE works with more than 71% of the existing Community Development Organizations in the region and that number continues to grow.

The organization itself is projected to grow 20% annually over the next 5 years and will double its staff and its programs by 2018. Clients surveyed in 2012 reported that MDE would be of more service if it were to expand its services by increasing them at least 25% per annum over the next several years. To keep pace with the anticipated aggressive growth, expanding programs and increased client requirements, MDE seeks a range of talented professionals to conceive, develop and implement new and emerging programs, identify and secure additional, diverse sources of funding and recruit, retain and promote top-tier professionals to manage and shape strategy for the organization.

MDE has historically been funded by government and quasi-governmental organizations. Moving forward, it seeks to enlist more support from individuals, foundations, and businesses and by partnering with similar community-based organizations. The transition from one-source to multi-source funding will require planning, networking and execution skills.

The Opportunity

2016 is the year designated for MDE's most ambitious publicity and fundraising campaigns ever. The organization seeks a skilled Chief Operations Officer ("COO") with a track record of transformational leadership and results to partner with the CEO on all major initiatives, including the upcoming development activity.

Working from our headquarters in Washington, DC, the COO is responsible for aligning MDE's internal processes with success to ensure that MDE's staff can support its strategic direction and growth with high productivity and optimism about meeting future goals.

The COO will be unrelenting about promoting and implementing processes and procedures that improve MDE's financial health and overall efficiency.

Reporting Relationships:

The COO reports to the CEO and indirectly to the Board of Directors. All staff report first to the COO and then to the CEO. As such, the COO serves as the liaison between staff and the CEO.

The Ideal Candidate

The COO will work to implement strategy and vision, build the MDE culture, and serve as a key member of the senior leadership team. The COO will work systematically to meet MDE's goals by addressing key staffing, process and infrastructure issues.

The COO will take MDE's priorities and direction and translate them into day-to-day standard operating procedures. He or she will monitor and assess ongoing strategies, conduct midcourse corrections and generally keep the senior leadership team informed of MDE's operations, including how its finances, technology, staffing relate to important goals. The COO will offer oversight to hiring, and will partner with the CFO and CTO to prepare budgets and forecasts and will play a formative role in building the culture of MDE around community service, accountability and results. The COO provides oversight for the training, mentoring and capacity building at MDE. He or she will be an internal advocate for efficiency, productivity and professional development.

Core Responsibilities

The COO will:

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